Privacy Policy
Last updated: August 11, 2025
1. Who We Are
DATAEX is a sole proprietorship that publishes downloadable and remotely-accessible software. We sell through FastSpring, which acts as the Merchant of Record (MoR) for our transactions.
2. What We Collect
(a) Website data: limited technical data your browser sends (IP address, device/OS, pages viewed, timestamps).
(b) Purchase data: order details (product, price, currency, tax, date), license/activation data, and contact details you provide at checkout (name, email, company). Payment card data is processed by FastSpring; we do not receive or store your full card number.
(c) Support communications: messages you send us (including email address and any files you attach).
3. How We Use Information
- To fulfill orders, deliver license keys, and provide updates.
- To respond to support requests.
- To secure, maintain, and improve the website and software.
- To comply with legal obligations (e.g., tax and accounting).
4. Sharing
We share information with service providers only as needed to operate (e.g., FastSpring for checkout and taxes; hosting and email providers). We do not sell personal information.
5. Cookies / Analytics
Our website uses only the cookies necessary to operate pages and downloads. If we later add analytics, we will update this Policy.
6. Data Retention
We retain order records and license data for as long as required for accounting, tax, and security, then delete or anonymize them.
7. Security
We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the data.
8. Your Choices
You may request access, correction, or deletion of your personal information by contacting us. We may need to retain certain records for legal reasons.
9. Children
Our products and website are not directed to children under 13. We do not knowingly collect information from children.
10. International
If you access the site from outside the U.S., you consent to processing in the U.S. or other locations where our providers operate.
11. FastSpring
FastSpring is Merchant of Record and handles tax calculation, collection, and remittance, and payment processing. Please refer to FastSpring’s publicly available tax and privacy materials for more information.
12. Changes
We may update this Policy. The “Last Updated” date will reflect the latest revision.
13. Contact
Contact: dataexnow@gmail.com